Outlook 2010 breaks with the latest round of Windows updates

April 24, 2015, 5:32 am

≫ Next: Issue: The content file store is full or unavailable - event ID 32050 & 32026 on FEs

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KB2825678 seems to be causing issues with Outlook 2010. After this update is applied, Outlook 2010 crashes at launch time.

Related to a Facebook add-in for Outlook called Microsoft Outlook Social Connector. Uninstalling this update from the PC, fixes the issue.

MS technotes on the issue:

                https://support.microsoft.com/en-us/kb/2825678

                https://support.microsoft.com/en-us/kb/3058207

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Issue: The content file store is full or unavailable - event ID 32050 & 32026 on FEs

April 24, 2015, 9:02 am

≫ Next: Gotchas with SfB upgrades

≪ Previous: Outlook 2010 breaks with the latest round of Windows updates

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Recently we noticed a rash of Event ID 32050 & 32026 on the FE servers. Started all of a sudded in the middle of the work day (so not related to reboots or patches). The MS engineer who I worked with was aware of the issue, and said its a know bug, that should get resolved in the next server update.

Will notice a lot of these events on all except 1 of your FE servers

32026 - Conference rollover failed. 

Conference: 'sip:user@domain.com;gruu;opaque=app:conf:focus:id:xxxxxx' MCU Type: 'data-conf' Existing Mcu: 'https://fe03.domain.com:444/liveserver/datamcu/'

Cause: Conference rollover occurs when an MCU becomes unavailable or is restarted. A rollover failure indicates that no MCU is available for the requested MCU type.
Resolution: This operation will be automatically retried. This error can be ignored if MCU outage is planned. Otherwise ensure that at least one MCU for the specified type is available and that there are no connectivity issues between this server and the MCU.

32050 - A Create Conference request sent to an Mcu was rejected. It will be retried but if this error continues to occur conferencing functionality will be affected.

Mcu: https://fe05.domain.com:444/liveserver/datamcu/ Conference: sip:user2@domain.com;gruu;opaque=app:conf:focus:id:xxxxxx Error: otherFailure
Cause: Overloaded or incorrectly functioning MCU.
Resolution: Ensure that the Mcu is functioning correctly.

These seem to be related to another event ID 41027

41027 - Thecontentfilestoreisfullorunavailable, andnomoredatacanbewrittentoit.

Contentfilestorelocation:\\FS01.domain.com\ConfLyncShare\1-WebServices-7\CollabJournal Reason:Thespecifiednetworknameisnolongeravailable.Cause:Thefilestoreeitherhasrunoutofspaceorisunavailable.Resolution: Verifywriteaccesstothefilestoreormakemorespaceavailableonit.Notethatthiseventisloggedonlyonce.WhentheproblemisfixedasuccesseventID=41028willbelogged.

Cause : The front ends are attempting to access a file lock under the existing handle and not creating a new file handle to access the share.

Resolution: 

Run "Get-CsWindowsService" on all FEs

Check which FEs have 0 active conferences on the RTCDATAMCU service

Those MCUs are not responding, so restart the service on those FEs with

     stop-csWindowsService RTCDATAMCU

     start-csWindowsService RTCDATAMCU

  

Note: Sometimes the Backup Service can also lock a file in the file-share in a similar fashion, and restarting that service on the Primary or Backup pool can also resolve the lock issue. In those cases, you will notice a "stale" file in the CollabJournal folder.

MS is aware of this issue and the next release (CU5 HF9) should address it. (Update: Seems to be address in May'15 Lync server patch - https://support.microsoft.com/en-us/kb/3057445)

Gotchas with SfB upgrades

April 24, 2015, 10:56 pm

≫ Next: Wish there was a way: to sort the open conversation tabs

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There is a ton of good information and lengthy guides on the actual in-place upgrade process for Skype for Business, so no point regurgitating it here. Instead, I've provided a couple of gotcha and tips to help make your upgrade go a little smoother.

1.	Make sure you have at least 32GB of free diskspace before running the in-place upgrade. The installer will verify that as one of the pre-reqs too.
2.	Shutdown and restart the Powershell window. If you had the Lync Management Shell console open while your server was getting upgraded to SfB, make sure you shut down that window, and start a new SfB Management Shell window. The fancy new start-cspool and other new SfB command will not run in the old version of that shell (which has also been overwritten by new bits).
3.	This one will hopefully be fixed in an upcoming release, but you MUST have the Windows Firewall Service running the first time you run start-cspool command after the upgrade is complete. The Windows Fabric seems to do a bunch of configuration updates at first launch, and if the Wnidows Firewall is not running, it will fail to start. On the console windows you will see the start-cspool command fail with something similar to this error. Start-CsPool : An error occurred while making the HTTP request to https://****fe06.domain.com/LiveServer/UserPinManagement/FabricManagement/. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server. ... ... Start-CsPool : Please make sure at least 2 machine(s) are in running or starting state to achieve fabric network ring quorum from the following machine list. Also makes sure Windows Fabric Host Service is running on those machines. ****FE06.DOMAIN.COM ****FE07.DOMAIN.COM ****FE08.DOMAIN.COM ... ... Not enough seed nodes are running. ,Microsoft.Rtc.Management.Hadr.StartOcsPoolCmdlet If you also look at the events under Microsoft-Windows-WindowsFabric, you will see it referring to FabricDeployer.FirewallManager.EnableFirewallSettings. Just start the Windows Firewall service, and let the Fabric do it's thing. After the pool is up, you can stop the service if you want to.
4.	Check your back-end database versions to ensure they are at the proper versions. Run  Test-CsDatabase -ConfiguredDatabases -SqlServerFqdn pool.domain.com | select databasename,installedversion,expectedversion to verify, and if need be update the DBs use Install-CsDatabase -ConfiguredDatabases -SqlServerFqdn SQLServerFQDN  -UseDefaultSqlPaths  -verboseor using the Topology builder.
5.	Run the SfB Setup Wizard at the end on each FE to enable/disable all the new changes in the topology.
6.	Run the Get-csServerVersion command and Congratulate yourself for a job well done :-)

Wish there was a way: to sort the open conversation tabs

April 27, 2015, 5:46 am

≫ Next: Storage Service had an EWS Autodiscovery failure - ErrorIncorrectExchangeServerVersion

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Tabbed conversations are great, especially for folks that have more than a handful of chats going on at the same time, however I wish there was a way to sort them alphabetically, so it's easy to find your contacts.

Even the popup window when you hover on the Lync/SfB program on your task bar seems to order the list by placing the most recent new IM session at the top, but as you see in the  screenshot below, the tow lists don't exactly match up either.

Skype for Business client - Tabbed conversations. Conversation window in the background, and the taskbar list when you hover on the client, in the foreground.

If anybody has found a way to sort either of these lists, please let me know :-)

Storage Service had an EWS Autodiscovery failure - ErrorIncorrectExchangeServerVersion

May 1, 2015, 5:12 am

≫ Next: Lync for Mac 2011 - No Delegate support

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These events can be ignored if you have Exchange 2010.

Log Name:      Lync Server

Source:        LS Storage Service

Event ID:      32054

Task Category: (4006)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      FE03.domain.com

Description:

Storage Service had an EWS Autodiscovery failure.

UnsupportedStoreException: code=ErrorIncorrectExchangeServerVersion, reason=GetUserSettings failed, smtpAddress=User2@domain.com, Autodiscover Uri=https://autodiscover.domain.com/autodiscover/autodiscover.svc, Autodiscover WebProxy=<NULL> ---> Microsoft.Exchange.WebServices.Data.ServiceRequestException: The request failed. The remote server returned an error: (401) Unauthorized. ---> System.Net.WebException: The remote server returned an error: (401) Unauthorized.

   at System.Net.HttpWebRequest.GetResponse()

   at Microsoft.Exchange.WebServices.Data.EwsHttpWebRequest.Microsoft.Exchange.WebServices.Data.IEwsHttpWebRequest.GetResponse()

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()

   --- End of inner exception stack trace ---

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetUserSettings(List`1 smtpAddresses, List`1 settings, Nullable`1 requestedVersion, Uri& autodiscoverUrl)

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetSettings[TGetSettingsResponseCollection,TSettingName](List`1 identities, List`1 settings, Nullable`1 requestedVersion, GetSettingsMethod`2 getSettingsMethod, Func`1 getDomainMethod)

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(List`1 smtpAddresses, List`1 settings)

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetSoapUserSettings(String smtpAddress, List`1 requestedSettings)

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)

   at Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)

   --- End of inner exception stack trace ---

   at Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)

   at Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.GetUserEwsSettings(StoreContext ctx, String smtpAddress, CacheMode cacheMode)

Cause: Autodiscovery Uri was not correctly configured or unreachable, that there is a problem with the Proxy, or other errors.

Resolution:

Check event details.  Check autodiscovery Uri is properly configured and reachable. Check that proxy setting is properly configured and reachable.  Validate Skype for Business to Exchange Autodiscovery configuration by following the trouble shooting guide. If problem persists, notify your organization's support team with the event details.

Lync for Mac 2011 - No Delegate support

May 1, 2015, 5:14 am

≫ Next: SfB uses SQL express 2014

≪ Previous: Storage Service had an EWS Autodiscovery failure - ErrorIncorrectExchangeServerVersion

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Symptom:  Lync for Mac 2011 | Delegates not able to see delegators or manage Lync meetings in Lync for Mac 2011.

Cause:  Delegate functionality is not currently present and supported in Lync for Mac 2011.  Delegator (add delegate) functionality is only delegate/delegator functionality currently supported.

SfB uses SQL express 2014

May 1, 2015, 8:32 pm

≫ Next: Starting and shutting down Lync services using Powershell

≪ Previous: Lync for Mac 2011 - No Delegate support

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Interesting find: Skype for Business installs SQL Express 2014 on the FE servers.

Hmmm...wonder if that was to support WinFab v3 ...

Starting and shutting down Lync services using Powershell

May 23, 2015, 8:44 pm

≫ Next: May 2015 - New or updated KB articles for Lync and SfB

≪ Previous: SfB uses SQL express 2014

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The "Disable/Enable all Lync services" ones are especially helpful when the OS will need to be restarted a couple of times, and you don't want to deal with the hassle of waiting for the Pool/Windows Fabric to settle down first.

Get status - Get-Service | ? {$_.displayname –like “*Lync Server*”} | select status,displayname

Start all Lync services - Start-CSWindowsService

Stop all Lync services - Stop-CsWindowsService -Graceful

Disable all Lync services - Get-Service | ? {$_.displayname –like “*Lync Server*”} | Set-Service -StartupType disabled

Enable all Lync services - Get-Service | ? {$_.displayname –like “*Lync Server*”} | Set-Service -StartupType Automatic

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May 2015 - New or updated KB articles for Lync and SfB

May 23, 2015, 10:06 pm

≫ Next: September 2015 Security update for Lync server causes multiple issues (KB3080353)

≪ Previous: Starting and shutting down Lync services using Powershell

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• The LastActive attribute provides inaccurate information about a user’s status in Lync Online
• Issues when the Lync Server File Store share is in an unsupported configuration
• Menu bar is not displayed in Lync 2013 and Skype for Business after you set the AlwaysShowMenu registry entry
• Attached IM is lost in Lync 2013 when you send a file through an Office application
• Lync or Skype for Business client does not start when you click a meeting link if the default browser is Google Chrome
• Cannot join meetings in Lync 2010 after you install OneDrive for Business
• CPU usage increases largely when you have multiple animated emoticons in conversations in Skype for Business
• Memory leak occurs when you transfer a file that is larger than 5 megabytes (MB) in a conversation in Skype for Business
• Cannot open links without the "http://" prefix and the links that are to a OneNote page in Skype for Business
• Receiver cannot open or save transferred files in a chat room in Skype for Business
• Copy and "Select All" menu items are disabled for the first instant message in a conversation in Skype for Business
• Help isn't working error occurs when you open the "Skype for Business Help" window in Skype for Business
• The setting for the "team call" feature is deleted after you sign in to Lync 2013
• Lync 2013 crashes when you add a video to an existing audio call that is to Polycom RMX 2000 (v8.4)

September 2015 Security update for Lync server causes multiple issues (KB3080353)

September 22, 2015, 6:51 am

≫ Next: LS Storage Service Events 32023, 32021 and 32019 are continuously logged on FEs

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Applying the Sep 2015 security patch can cause multiple issues, including:

1: Dialin.domain.com sign-in ability is broken
2: Mobility stops working
3: External Clients can’t sign in
4: Address book web queries fails
5: Credential Prompts after Signing in to Lync

The above issues can be avoided by ensuring your Lync servers are at the latest update level BEFORE applying KB3080353. Per MS support, the minimum requirement is July 2015 Lync Server 2013 CU 5.0.8308.920.

Short-term fix is to uninstall this security update and restart your Lync server(s). This will give you some breathing room to test/evaluate/plan the deployment of the July 2015 Lync server update. Since KB3080353 is a security update, it should be applied back on the server asap.


September 2015 Security update info - https://support.microsoft.com/en-us/kb/3080353


Read more »

LS Storage Service Events 32023, 32021 and 32019 are continuously logged on FEs

September 28, 2015, 2:14 am

≫ Next: Applying updates to SfB Servers (Oct 2015 CU - 6.0.9319.88)

≪ Previous: September 2015 Security update for Lync server causes multiple issues (KB3080353)

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Have noticed these on Lync 2013 as well as SfB server recently. Usually after some kind of loss of network connectivity.

Per MS Support, this is a know bug and has been addressed in Skype for Business Server 2015 CU1 (https://support.microsoft.com/en-us/kb/3061064). Does not seem to be fixed in the Lync 2013 code stream though.

Workaround is to restart the OS on the impacted Lync server. That clears out the issue. 


Log entries look like these:

Log Name:      Lync Server
Source:        LS Storage Service
Event ID:      32019
Task Category: (4006)
Level:         Warning
Keywords:      Classic
User:          N/A

Description: Asynchronous Task timed out for a Storage Adaptor.

Storage Adaptor=36aa818f-00bb-43bc-88e7-6840eca732c6

Cause: Either the Asynchronous Task is hung and/or the Storage Adaptor is not reporting progress.
Resolution: No action needed. The Storage Service will auto heal the Asynchronous Task by attempting a graceful cancellation of the task and restarting it.

Log Name:      Lync Server
Source:        LS Storage Service
Event ID:      32021
Task Category: (4006)
Level:         Warning
Keywords:      Classic
User:          N/A

Description: Request to cancel a Storage Adaptor Asynchronous Task timed out.

Storage Adaptor=36aa818f-00bb-43bc-88e7-6840eca732c6

Cause: The cancel request would have been generated by the system as a result of the task having timed out earlier or the service is shutting down and draining. The Storage Adaptor has failed to cancel the task. Either the Asynchronous Task is hung and/or the Storage Adaptor has not implemented support for cancelling Asynchronous Task.
Resolution: No action needed yet. The Storage Service will check the Asynchronous Task again and log an error event if the condition persists.


Log Name:      Lync Server
Source:        LS Storage Service
Event ID:      32023
Task Category: (4006)
Level:         Error
Keywords:      Classic
User:          N/A

Description: Storage Service failed to stop the Asynchronous Task for a Storage Adaptor.

Storage Adaptor=36aa818f-00bb-43bc-88e7-6840eca732c6

Cause: The stop request would have been generated by the system as a result of the task having timed out earlier or the service is shutting down and draining. The Storage Adaptor has failed to stop the task. Either the Asynchronous Task is hung and/or the Storage Adaptor has not implemented support for cancelling Asynchronous Task.

Resolution: This condition should not be left unattended as data loss can occur. If the problem persists, notify your organization's support team with the event detail.

Applying updates to SfB Servers (Oct 2015 CU - 6.0.9319.88)

October 7, 2015, 4:55 pm

≫ Next: Lync 2013/ Skype for Business Versions - Windows Clients

≪ Previous: LS Storage Service Events 32023, 32021 and 32019 are continuously logged on FEs

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Have not done too many updates on the new Skype for Business pools, so made some notes based of my experiences with the Lync 2013 servers. There are new PS commands in SfB that really make it so much easier to go thru the whole process more efficiently and are more reliable (especially in a multi-member pool). No more guessing if the Fabric is "really" ready to take down the next member.

I upgraded a couple of SfB pools from RTM to version 6.0.9319.88 recently, and it was mostly painless on 2-member as well as 3-member pools. I say mostly, as my servers have "Windows Firewall" disabled by GPO so the pool would not start up because of that, giving me yet another grey hair :-). 

Step 1:Download and verify the update package. Right-click on the executable file and look at the properties. Ensure that the version information in the Details tab, matches up with the one you intend to apply to your servers.

Also look at the documentation to see if there are any prerequisites for the update. 


Read more »

Lync 2013/ Skype for Business Versions - Windows Clients

February 10, 2016, 12:40 pm

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Release Date	Version #	Type	Details
	Earlier versions…
Dec 2014	15.0.4673.1000	Lync 2013	This update fixes the following issues: ·         KB 3017596 Sharing session stops in Lync 2013 when the display resolution of a shared monitor is changed ·         KB 3004595 E.164 normalized telephone numbers are not displayed in Lync 2013 contact cards or the "Call" menu Known Issues: ·         KB 2898357 Screen readers cannot read aloud keystrokes during a Lync 2013 application or desktop sharing session in Windows ·         KB 2932389 Persistent Chat file transfer fails between an external user and an internal user in Lync 2013 https://support.microsoft.com/en-us/kb/2910927
Jan 2015	15.0.4685.2000	SfB Beta Release
Feb 2015	15.0.4699.2000	SfB Beta Release
Mar 2015	15.0.4701.1000	Lync 2013	This update fixes the following issues: ·         KB 3040496 Lync 2013 does not show who changes content in a shared whiteboard in an online meeting ·         KB 3040495 Cannot scroll down text that is more than two pages in whiteboard in Lync 2013 ·         KB 3040494 "We couldn't connect to the presentation" error occurs when an anonymous user shares a desktop in a meeting in Lync 2013 ·         KB 3040493 Lync Online users cannot search contacts in Lync 2013 in an environment that has a proxy server deployed ·         KB 3040491 Meeting does not start if you click a meeting URL in a meeting invitation email message when Lync 2013 is signing in ·         KB 3040489 Text labels for toll and toll-free numbers disappear in a meeting invitation when you create the meeting in Lync 2013 ·         KB 3040488 Outlook 2010 freezes, and then crashes when it runs together with Lync 2013 ·         KB 3040487 "We found a problem with you Lync Meeting. Please leave Lync client running for 15 mins" error occurs in Lync 2013 Known Issues: ·         KB 2898357 Screen readers cannot read aloud keystrokes during a Lync 2013 application or desktop sharing session in Windows ·         KB 2932389 Persistent Chat file transfer fails between an external user and an internal user in Lync 2013 https://support.microsoft.com/en-us/kb/2956174
April 2015	15.0.4711.1002	Lync/SfB 2013 SfB RTM	This update fixes the following issues: ·         KB 3052676 Lync 2013 crashes when you add a video to an existing audio call that is to Polycom RMX 2000 (v8.4) ·         KB 3052678 The setting for the "team call" feature is deleted after you sign in to Lync 2013 ·         KB 3052679 Menu bar disappears in Lync 2013 and Skype for Business even you set the "AlwaysShowMenu" registry value setting to "1" Known Issues: ·         KB 3051158 "Help isn't working" error occurs when you open the "Skype for Business Help" window in Skype for Business ·         KB 3051516 "Copy" and "Select All' menu items are disabled for the first instant message in a conversation in Skype for Business ·         KB 3051517 Receiver cannot open or save transferred files in a chat room in Skype for Business ·         KB 3053114 Cannot open links without the "http://" prefix and the links that are to an OneNote page in Skype for Business ·         KB 3051160 Cannot join meetings by using Lync 2010 after you install OneDrive for Business ·         KB 3053998 Memory leak occurs when you transfer a file that is larger than 5 megabytes (MB) in a conversation in Skype for Business ·         KB 3054008 CPU usage increases largely when you have multiple animated emoticons in conversations in Skype for Business https://support.microsoft.com/en-us/kb/2889923
May 2015	15.0.4719.1000	Lync/SfB 2013 Sec update	This update fixes the following issues: ·         KB 3051158 "Help isn't working" error occurs when you open the "Skype for Business Help" window in Skype for Business ·         KB 3051516 "Copy" and "Select All" menu items are disabled for the first instant message in a conversation in Skype for Business ·         KB 3053114 Cannot open links without the "http://" prefix and the links that are to a OneNote page in Skype for Business ·         KB 3051160 Cannot join meetings by using Lync 2010 after you install OneDrive for Business ·         KB 3053998 Memory leak occurs when you transfer a file that is larger than 5 megabytes (MB) in a conversation in Skype for Business ·         KB 3063382 Non-English localized strings are not updated in Outlook after you apply security update 3039779 for Skype for Business ·         KB 3063390 Arabic text is not right-to-left aligned in meeting invitation body when you create a Skype for Business online meeting Improvements and fixes This security update provides improvements that are described in the following article: ·         May 12, 2015, security update for Skype for Business (Lync 2013) changes text strings in Outlook add-in This security update resolves nonsecurity issues that are described in the following articles: ·         KB 3057563 Outgoing calls are disconnected in Skype for Business or Lync 2013 when you press the Spacebar or the Enter key ·         KB 3057559 Skype for Business or Lync 2013 client certificates do not begin to renew within the correct time before they expire ·         KB 3057558 User interface is misaligned in tabbed conversation that is created after an RCC user ends a call in Skype for Business ·         KB 3057556 "An error occurred during this screen presentation" error occurs in application sharing conference in Skype for Business ·         KB 3057551 Cannot paste an image into an instant message in Skype for Business when you copy the image from Internet Explorer ·         KB 3057550 Update enables users to copy instant messages without author name and time stamp in Skype for Business (Lync 2013) ·         KB 3057549 The "Allow with URL" feature does not work in a client policy for Skype for Business in a Lync Server 2013 environment ·         KB 3057548 Buttons are not displayed on sharing toolbar when you use full screen in a sharing session in Skype for Business ·         KB 3057546 Lync 2013 does not show AD DS user's display name in the toast notification of the first incoming PSTN call ·         KB 3057545 HYPERLINK "" is displayed as a prefix of a pasted text in Notepad when you copy the text from Skype for Business ·         KB 3057518 Presence status of a contact isn't updated in your Skype for Business after the contact disconnects from network ·         KB 3057517 Contact card appears when you click a URL that contains the "@" character in a received message in Skype for Business ·         KB 3057516 Skype contacts can see your presence status after you remove them from contact list in Skype for Business ·         KB 3054008 CPU usage increases largely when you have multiple animated emoticons in conversations in Skype for Business ·         KB 3051517 Receiver cannot open or save transferred files in a chat room in Skype for Business ·         KB 3064056 Skype for Business that is connected to a wireless network crashes during an audio/video or application sharing session Known Issues: ·         None https://support.microsoft.com/en-us/kb/3039779
June 2015	15.0.4727.1001	Lync/SfB 2013	This update fixes the following issues: ·         KB 3067960 Incoming instant messages cannot be read by screen readers in Skype for Business or Lync 2013 ·         KB 3065450 Anonymous user cannot join audio, video, or application sharing sessions in a meeting by using Skype for Business ·         KB 3065449 Strings before "_" in an SIP address are not converted to hyperlinks in an instant message window in Skype for Business ·         KB 3065448 Call is disconnected when you make or accept it as anonymous agent of a response group or delegate in Skype for Business ·         KB 3065447 Clipboard content appears when you press "Alt Gr" + "V" keys to input "@" in Skype for Business instant message window ·         KB 3065446 First location information update after Skype for Business signs in doesn’t follow location update interval time ·         KB 3065445 "Copy message only" feature does not work when you copy a single instant message bubble in Skype for Business Known Issues: ·         KB 3051158 "Help isn't working" error occurs when you open the "Skype for Business Help" window in Skype for Business ·         KB 3051516 "Copy" and "Select All' menu items are disabled for the first instant message in a conversation in Skype for Business ·         KB 3051160 Cannot join meetings by using Lync 2010 after you install OneDrive for Business ·         KB 3053998 Memory leak occurs when you transfer a file that is larger than 5 megabytes (MB) in a conversation in Skype for Business https://support.microsoft.com/en-us/kb/3054791
July 2015	15.0.4737.1001	Lync/SfB 2013	This update fixes the following issues: ·         KB 3076504 CPU usage is reduced by emoticon animations that are active in multiple conversations in Skype for Business or Lync 2013 ·         KB 3072756 Update UI to better display presence information in Skype for Business when calendar is set to out of office ·         KB 3072755 Chinese Contact Group name is displayed in garbled characters in Skype for Business or Lync 2013 ·         KB 3072754 Update user interface for group contact counts in contact lists in Skype for Business or Lync 2013 ·         KB 3072753 Active Directory contact's name is changed to the phone number in the contact list of Skype for Business or Lync 2013 ·         KB 3072752 Typed characters take a long time to display in the message input box in Skype for Business or Lync 2013 ·         KB 3072751 Add the click-to-call feature for RCC-enabled users from the contact card in Skype for Business or Lync 2013 ·         KB 3072750 Update changes the text label from participant code to Conference ID in Skype for Business or Lync 2013 Known Issues: ·         KB 3051158 "Help isn't working" error occurs when you open the "Skype for Business Help" window in Skype for Business ·         KB 3051516 "Copy" and "Select All' menu items are disabled for the first instant message in a conversation in Skype for Business ·         KB 3051160 Cannot join meetings by using Lync 2010 after you install OneDrive for Business ·         KB 3053998 Memory leak occurs when you transfer a file that is larger than 5 megabytes (MB) in a conversation in Skype for Business https://support.microsoft.com/en-us/kb/3054946
Aug 2015	15.0.4745.1000	Lync/SfB 2013 Sec update Lync 2013 SP1	This update fixes the following issues: ·         This security update resolves vulnerabilities in Microsoft Lync 2013. These vulnerabilities could allow remote code execution if a user opens a specially crafted document or goes to an untrusted webpage that contains embedded TrueType or OpenType fonts. Known Issues: ·         None https://support.microsoft.com/en-us/kb/3055014
Sep 2015	15.0.4753.1000	Lync/SfB 2013 Sec update	This update fixes the following issues: This security update also fixes the following non-security-related issues: ·         3088660 Skype for Business or Lync 2013 SDK provides the same window handle value for different PSTN conversation windows ·         3088664 The "Copy" and "Select All" options are disabled for the first instant message in Skype for Business or Lync 2013 ·         3088665 Adds an AllowSavePassword Group Policy setting to remove the Save Password check box in Skype for Business or Lync 2013 ·         3088666 Update changes the text label from "Skype call" to "Skype for Business call" in Skype for Business or Lync 2013 ·         3088667 "c0000005" error occurs and Skype for Business or Lync 2013 crashes when you upload a file to a persistent chat room ·         3088668 Non-ASCII characters are removed from search box in Skype for Business or Lync 2013 ·         3088669 Your phone numbers disappear when you expand a distribution group in contact list in Skype for Business or Lync 2013 ·         3088670 Call transfer doesn't transfer a call to the contact that you select in Skype for Business or Lync 2013 ·         3088671 The updated address book can't be downloaded in Skype for Business or Lync 2013 Known Issues: ·         3099414 You can't record after you install MS15-097 for Lync 2013 (Skype for Business) https://support.microsoft.com/en-us/kb/3085500
Sep 2015	16.0.4288.1000	SfB 2016 Sec update	This security update resolves vulnerabilities in Skype for Business 2016 that could allow remote code execution if a user opens a specially crafted document or goes to an untrusted webpage that contains embedded OpenType fonts.  This security update also contains fixes for the following nonsecurity issues: ·         Invalid speech signal level when you convert a stereo microphone array to monaural. This results in noise or a full echo. ·         When you try to start the co-edit option from sharing, you receive the following error message: "Operating system is not presently configured to run this application." ·         No mirrors occur when you open Skype Meeting in Microsoft Outlook for some languages. ·         The co-author option doesn't work. ·         All instances of "co-edit" are renamed "co-author." https://support.microsoft.com/en-us/kb/2910994
Nov 2015	15.0.4771.1000	Lync/SfB 2013 Sec update	This update fixes the following issues: ·         After you install this security update, "Lync" is displayed in the title bar of the Contacts list. This issue occurs if you have configured the Skype for Business user interface to display in the Lync 2013 (Skype for Business) client. This security update fixes the following nonsecurity-related issues: ·         KB 3085626 Sent emoticons are displayed differently in instant messages between Lync 2010 or 2013 and Skype for Business clients ·         KB 3085629 Large conversations in Lync 2013 (Skype for Business) are lost in the Conversation History folder in Outlook ·         KB 3085630 Skype for Business client crashes when you search for a contact in the Skype Directory tab ·         KB 3085631 No phone numbers are displayed for a user whose photo is disabled in the contact list in Lync 2013 (Skype for Business) ·         KB 3085632 The Current Conversations option is missing when you do a consultative transfer in Lync 2013 ·         KB 3085633 Call button is unavailable (grayed out) for a meeting organizer in Lync 2013 (Skype for Business) ·         KB 3087562 Registry key isn't honored when you customize the title name of user interface in Skype for Business ·         KB 3101307 Lync 2013 (Skype for Business) users can't save meeting contents to a redirected folder that's in Offline mode Known Issues: ·         None https://support.microsoft.com/en-us/kb/3101496
Nov 2015	16.0.4297.1000	SfB 2016 Sec update	This security update resolves vulnerabilities in Skype for Business 2016. These vulnerabilities could allow remote code execution if a user opens a specially crafted document or goes to an untrusted webpage that contains embedded OpenType fonts. Or, these vulnerabilities could allow information disclosure if an attacker invites a user to an instant message session and then sends that user a message that contains specially crafted JavaScript content. https://support.microsoft.com/en-us/kb/3085634
Dec 2015	15.0.4779.1001	Lync/SfB 2013 Sec update	This update fixes the following issues: ·         Adds Cloud-based Discovery ·         Uses SSO to autodetect SIP address and start sign in This security update also contains fixes for the following nonsecurity issues: ·         When you are in a public switched telephone network (PSTN) call, and you open a Conversation Window Extension (CWE), the call option controls are covered by the CWE without any way to access the controls without closing the CWE. ·         Lync client doesn't show all the fonts if the computer has more than 1,000 fonts. ·         3115883 "You need to install additional updates" error message when you try to start Lync 2013 ·         3112863 Lync 2013 (Skype for Business) sends corporate error reporting (CER) data after every PC-to-PC and conference call ·         3112864 Media setup may fail and all media diagnostics information is missing in Lync 2013 (Skype for Business) ·         3114326 A hyperlink that is copied from Internet Explorer can't be pasted into Lync 2013 (Skype for Business) ·         3114325 Response Group Service group member notification is displayed frequently in Lync 2013 (Skype for Business) ·         3112796 Adds a new GPO to control which proxy setting is used when both PAC and manual proxy are used in Skype for Business ·         3101548 Attendees can't see the shared desktop when they join an online meeting as anonymous users in Lync 2013 Known issues: ·         After you install this security update, when you play back a meeting recording that you made in Skype for Business 2015, the video track is missing although the audio track remains intact. https://support.microsoft.com/en-us/kb/3114351
Dec 2015	16.0.4297.1000	SfB 2016 Sec update	This security update resolves vulnerabilities in Skype for Business 2016 that could allow remote code execution if a user opens a specially crafted document or visits a webpage that contains specially crafted embedded fonts. This security update contains the following improvement: ·         Renames the "Add-Ins" string to the "Add-ins" string for consistency. This security update also contains fixes for the following nonsecurity issues: ·         KB 3114303 App sharing sessions fails in Skype for Business 2016 when the transport thread is busy ·         KB 3114299 Media setup may fail and all media diagnostics information is missing in Skype for Business 2016 https://support.microsoft.com/en-us/kb/3114372
Jan 2016	15.0.4787.1002	Lync/SfB 2013	This update fixes the following issues: ·     KB 3128747 Video is missing in a Skype for Business 2015 meeting recording after the December 2015 security update 3114351 is installed ·     KB 3121276 Title bar displays "Lync" after you install the November 2015 update for Lync 2013 (Skype for Business 2015) ·     KB 3132307 Event ID 1000 is logged and Lync 2013 (Skype for Business) client crashes when you reconnect a remote session ·     KB 3132305 "An unknown participant is now joining" message is displayed in a transferred call in Lync 2013 (Skype for Business) ·     KB 3132304 The Lync 2013 (Skype for Business) user interface of a call monitor flashes constantly ·     KB 3114687 "The address type is not valid" error when you sign in to Lync 2013 (Skype for Business) by using domain\username format Known issues: ·     KB 3051158 "Help isn't working" error occurs when you open the "Skype for Business Help" window in Skype for Business ·     KB 3051160 Cannot join meetings by using Lync 2010 after you install OneDrive for Business ·     KB 3053998 Memory leak occurs when you transfer a file that is larger than 5 megabytes (MB) in a conversation in Skype for Business https://support.microsoft.com/en-us/kb/3114502
Jan 2016	16.0.4324.1000	SfB 2016	This update improves the reliability, stability, and performance of the new client. https://support.microsoft.com/en-us/kb/3114516
Feb 2016	15.0.4797.1000	Lync/SfB 2013	This update fixes the following issues: ·         KB 3136422 Call transfer button is missing when you answer a RGS call in skype for Business that is paired with a Polycom CX600 ·         KB 3136421 Can't logon Lync 2013 (skype for Business) automatically after you install December 2015 update on a non-domain computer ·         KB 3136420 Lync 2013 client crashes when you park outline voice calls ·         KB 3136419 All options in the right-click menu aren't working when you transfer a call to a searched user in Skype for Business ·         KB 3136418 Wrong file size is displayed when you transfer a large file that is greater than two Gigabyte in Lync 2013 (Skype for Business) ·         KB 3136400 No missed call notification generated in Lync 2013 (Skype for Business) Known issues ·         KB 3051158 "Help isn't working" error occurs when you open the "Skype for Business Help" window in Skype for Business ·         KB 3051160 Cannot join meetings by using Lync 2010 after you install OneDrive for Business ·         KB 3053998 Memory leak occurs when you transfer a file that is larger than 5 megabytes (MB) in a conversation in Skype for Business https://support.microsoft.com/en-us/kb/3114732
Feb 2016	16.0.4339.1000	SfB 2016	This update fixes the following issues: ·         3136424 Wrong monitor is shared in Skype for Business 2016 when you have a multi-monitor setup ·         3136401 Can't log on to Skype for Business 2016 automatically after the December 2015 update is installed Known Issues: ·         None https://support.microsoft.com/en-us/kb/3114696

Version numbers of update branches for Office 365 clients - https://technet.microsoft.com/en-us/library/mt592918.aspx

Office 365 client update branch releases updates - https://technet.microsoft.com/en-us/office/mt465751

Lync 2013/ Skype for Business Versions - Mac Clients

February 10, 2016, 1:52 pm

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Release Date	Version #	Type	Details
	Earlier versions…
June 2013	14.0.5	Lync 2011	This update provides the following improvements: ·         Support for Lync Online and Lync Server 2013. ·         Automatic configuration with Office 365. ·         Voice mail indicator to see the number of voice mails and a list of voice mails. ·         The ability to play voice mails from the Lync for Mac 2011 client. ·         Long press 1 to access voice mail. ·         Enter key now plays the sound for the number sign (#) in Dual-tone multi-frequency (DTMF). ·         Boss delegate is shown in a group for contacts. ·         Improved performance for desktop sharing. ·         Long press 0 for the Plus Sign (+) sign. ·         The plus sign (+) is now supported from the dial pad. ·         Dial tone plays when you are disconnected or not connected to a call. ·         The Lync call window comes to the foreground when you are disconnected. ·         Retrieval of calendar information is supported. ·         Conversation history for voice calls is now available. ·         Support for recording notifications of conversations and online meetings. ·         Local ring back tone for outgoing PSTN calls is now available. ·         The Quality of Experience (QoE) XML file will now pass validation for the Voice Quality (VQ) Report functionality. The update fixes the following issues: ·         2844262 Error message when you enter a plus sign on the dial pad in Lync for Mac 2011 ·         2851281 You cannot join an online meeting on a Lync for Mac 2011-based device ·         2844273 Users cannot hear ring-back tone for outbound calls through PSTN in Lync for Mac 2011 ·         2844266 Users cannot retrieve calendar information in Lync for Mac 2011 ·         2844270 User is disconnected from a desktop or application sharing session in an online meeting in Lync for Mac 2011 ·         2844265 An update that lets you view your calls history is available for Lync for Mac 2011 ·         2844271 Users now receive a recording notification when a conversation or an online meeting is recorded in Lync for Mac 2011 ·         2851280 Can't sign in to Lync for Mac 2011 by using an Office 365 account ·         2851290 Call information is not displayed in the Media Quality Diagnostic Reports for a device that is running Lync for Mac 2011 ·         2851291 Update is available that adds delegate management features to Lync for Mac 2011 ·         2837047 Error message when you try to join an online meeting on a Lync for Mac 2011-based device ·         2837048 Desktop sharing or video sharing session disconnects when you use Lync for Mac 2011 Additionally, this update also fixes the crash issue in Join Launcher plugin. https://support.microsoft.com/en-us/kb/2844274
Apr 2014	14.0.8	Lync 2011	The update resolves the following issues: ·         2952676 Delegate doesn’t receive notification when you set delegation by using Lync for Mac 2011 ·         2952671 Update enables Lync for Mac 2011 to run in Mac OS X Mavericks https://support.microsoft.com/en-us/kb/2952672
June 2014	14.0.9	Lync 2011	The update resolves the following issues: ·         2963364 Update adds the ability to select the video camera device in Lync for Mac 2011 ·         2963362 Slow screen updates during application sharing or desktop sharing session in Lync for Mac 2011 ·         2963358 Media quality report is unavailable in the QoE report for a call between Lync for Mac 2011 clients ·         2963356 Error "bad recipient" when a Lync for Mac 2011 user sends a meeting request email to a group in Outlook for Mac 2011 ·         2963355 Audio stutters in a conversation or meeting in Lync for Mac 2011 every 20 to 30 seconds ·         2963354 Cannot join a meeting as an anonymous user in a non-federated domain in Lync for Mac 2011 ·         2963349 Error "credentials incorrect" and "Lync Server cannot access" when you sign in to Lync for Mac 2011 by using NTLM authentication ·         2963347 Client policy does not block URLs sent by Lync for Mac 2011 ·         2963346 PSTN dial-in user is not displayed in the Lync Online meeting roster created by a Lync for Mac 2011 user ·         2963334 Update implements Enhanced 911 in Microsoft Lync for Mac 2011 ·         2963333 Update displays error "contact list is ready-only" when a UCS enabled user manipulates contact list in Lync for Mac 2011 ·         2963332 "You cannot receive the file" error message when users send or receive files in a peer-to-peer conversation in Lync for Mac 2011 https://support.microsoft.com/en-us/kb/2963369
March 2015	14.0.11	Lync 2011	This update resolves the following issues: ·         KB 3037357 Lync for Mac 2011 cannot use the .PAC file appropriately ·         KB 3037356 The "Calendar" button and the "Schedule a Meeting..." menu item are unavailable in Lync for Mac 2011 ·         KB 3037354 Cannot receive an audio warning for an incoming call or IM when you set presence status to "Busy" in Lync for Mac 2011 ·         KB 3037352 Cannot dial a DTMF-based number when you use a Polycom CX300 telephone that is connected to Lync for Mac 2011 ·         KB 3037351 Audio status icon is slow to update in a conference roster in Lync for Mac 2011 ·         KB 3037350 The "DisableSavingIM" client policy does not work in Lync for Mac 2011 https://support.microsoft.com/en-us/kb/3037358
July 2015	14.1.1	Lync 2011	This update resolves the following issues: ·         KB 3074996 Call forwarding option for "Only forward or simultaneously ring during work hours" is unavailable in Lync for Mac 2011 ·         KB 3074995 Lync Lync for Mac 2011 disconnects every 30 seconds after you use a certificate that bases TLS-DSK authentication to sign in ·         KB 3074993 Hide Stage button does not work after a user shares the desktop in Lync for Mac 2011 ·         KB 3074992 MAC address is not provided in the LIS request in Lync for Mac 2011 that supports Enhanced 911 ·         KB 3074990 Multiple contact card options are greyed out in Lync for Mac 2011 when enhanced privacy mode is enabled ·         KB 3074989 Cannot update presence note in Lync for Mac 2011 that has lots of contacts ·         KB 3074988 System volume on Mac is reset every time when you start or join a meeting in Lync for Mac 2011 ·         KB 3074987 Lync Energy usage for Lync for Mac 2011 is increased on a MacBook Pro that has two graphic processing units exist ·         KB 3074986 The icons of distribution groups are greyed out when you send an IM or start a call in Lync for Mac 2011 ·         KB 3074985 Lync for Mac 2011 takes a long time to connect to Exchange server by using Autodiscover service ·         KB 3074983 Wireless network connections are incorrectly reported as wired in VQReportEvent element in Lync for Mac 2011 ·         KB 3074982 Default installation preferences settings are not honored when you join a Lync online meeting in Lync for Mac 2011 ·         KB 3037355 Lync for Mac 2011 users cannot join Lync meetings that is created in Lync Web Scheduler https://support.microsoft.com/en-us/kb/3074981
Oct 2015	14.2.1	Lync 2011	This update fixes the following issues: ·         Mac OSx 10.11 (El Capitan) is now supported. ·         Microsoft Office 2016 for Mac is now supported. ·         3098584 You may be prompted for credentials repeatedly even after you enter the correct credentials in Lync for Mac 2011 ·         3098583 PowerPoint 2016 for Mac presentations can't be uploaded in meetings in Lync for Mac 2011 ·         3098582 "No results founds" when you search for a contact in Lync for Mac 2011 when you have Kerberos authentication enabled Known Issues: ·         None https://support.microsoft.com/en-us/kb/3098588
Coming sometime this year		SfB 2016

Mac users not able to sign in to the Dial-in Conferencing page

February 10, 2016, 3:27 pm

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After the recent in-place upgrade of the primary server pool to SfB version (the one that hosts all the simple URLs), we started getting calls from our sizable Mac user-base about not being able to login to the https://dialin.domain.com page any more.

Just the Mac clients were seeing this issue. Tested on Safari and Chrome and Firefox, and all behaved the same exact way, but the issue could not be duplicated on a Windows PC.

Can't login to the dialin page means the user can't set or update their PINs, or reset their conference IDs.

Either there was no "sign-in" link on the page, or it was replaced with a cryptic message "Cannot sign in because your Web Browser does not support the authentication method used by the server. Contact your system administrator for assistance"

Now, if the same Mac client accesses the "external" dialin page, all's well and normal. Issue only happens when the Internal dialin page is accessed (which is the default for users on the internal domain).

Called in a case with our favorite support team, and it turns out that this is a know issue ever since SfB was RTM'ed (April 2015 I believe) :-(. Something about the javascript code on the page hiding the sign-in URL if the browser does not support integrated windows authentication.

So till the product group can fix this issue the only workarounds available seem to be:

1. Switch out the Mac's with Windows PCs (just kidding).
2. Have Mac users login to the dialin page thru a Windows PC/ Citrix.
3. In Safari, switch the user-agent to IE before accessing the page (need to enable Developer mode to see this option).
4. The Internal dialin page could temporarily be redirected to reverse proxy so it can be proxied to 4443 instead.
5. Use Powershell to set user's PINs with "Set-CsClientPin -Identity userA -Pin 1234"

 Take your pick..

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March 2016 updates for Lync 2013/SfB 2015 and SfB 2016 clients

March 9, 2016, 5:07 am

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Mar 2016

15.0.4805.1000

Lync 2013/SfB 2015

Mar 2016

16.0.4351.1000

SfB 2016

Detail - > Client Versions - Windows

March 2016 updates for Skype for Business Server

March 21, 2016, 11:09 am

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Mar 2016

6.0.9319.235

SfB 2016

Detail - > Server Versions

April 2016 updates for Lync 2013/SfB 2015 and SfB 2016 clients

April 13, 2016, 5:21 am

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Apr 2016	15.0.4815.1000	Lync 2013/SfB  -  Sec update
Apr 2016	16.0.4366.1000	SfB 2016 – Sec update

Detail - > Client Versions - Windows

Skype Meeting Broadcast - You don't have permission to create meetings

May 4, 2016, 4:53 am

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Started seeing this message when creating new Broadcast meetings just out of the the blue. 

I'm not sure since when it's broken, but it did work as expected about a month ago, when I configured our hybrid setup as per this technote.

Same issue for other users in my tenant too.. so had to be something at the configuration level. There are policies that can be assigned to users, but the default global policy already makes it available for all. Hmmmm..

Long story short, I disabled and re-enabled "Set-CsBroadcastMeetingConfiguration –EnableBroadcastMeeting", and after a few hours it was working again... 



More to add to this story... turns out that sometime in Q1 this year, it was changed so that your account needs to also have a "Skype for Business"license applied to the Organizer of the Broadcast meeting. With mostly on-prem users, this was something new for us.


Bottom-line: On-prem SfB users need to have a SfB license assigned in your tenant, else they will not be able to schedule meetings. MS Technote.

Move users to and from Lync Online

June 8, 2016, 5:34 am

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Move users to Skype for Business Online

Move-CsUser -Identity username@contoso.com -Target sipfed.online.lync.com -Credential $creds -HostedMigrationOverrideUrl <URL>

(https://technet.microsoft.com/en-us/library/jj204969.aspx)

Move users back to on-premises

Move-CsUser -Identity username@contoso.com -Target localpool.contoso.com -Credential $cred -HostedMigrationOverrideUrl <URL> -DomainController <DC>

(https://technet.microsoft.com/en-us/library/jj204967.aspx)

I found that if the "-DomainController" switch is not used then the move fails with the error - Move-CsUser : Cannot find user in Active Directory with the following SIP URI:<>